Terms of use
These terms are the agreement between you and us for using Allheard. We kept them as short and plain as we could. Please read them, in particular the parts about medical advice, subscriptions and liability.
Who you are agreeing with
Allheard is provided by Node Logic L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates, licence number 2647188.01 (“we”, “us”). By creating an account or using Allheard you agree to these terms and to our privacy policy. If you do not agree, please do not use Allheard.
Allheard is not medical advice
Allheard is an informational wellness app. It is not a medical device, and it does not diagnose, treat, cure or prevent any condition. It shows what you logged and what your devices measured; it does not classify or interpret readings such as blood pressure.
Calories, macros and other values are estimates, especially from photos, and can be wrong. Answers to your questions are based on your data and are not medical advice. Do not use Allheard to make medical decisions; talk to a doctor or another qualified professional. In an emergency, call your local emergency number.
Your account
- You must be at least 18 years old to use Allheard.
- You sign in with Apple or Google. Keep that account secure; you are responsible for what happens in Allheard through it.
- An account is for one person. Log only your own data, or data you have permission to log.
Plans, subscriptions and payment
Free. Allheard is free with 15 AI logs a month, device connections and logging by hand. We may change what the free plan includes; if we reduce it, we will tell you in advance.
Premium is a subscription you buy through the App Store or Google Play, monthly or yearly. The store is the seller of record, charges you, and handles taxes, under its own terms.
- Free trial. Premium starts with a 7-day free trial. If you do not cancel before it ends, the store charges you for the plan you chose.
- Renewal. Your subscription renews automatically at the end of each period until you cancel. On the App Store, you must turn off renewal at least 24 hours before the end of the current period.
- Cancelling. Cancel in your App Store or Google Play subscriptions. Premium stays active until the end of the period you paid for. Deleting the app or your account does not cancel a subscription.
- Refunds are handled by the store you paid with, under its refund rules. If you are a consumer in the EU or UK, you keep any right of withdrawal the law gives you, exercised through the store.
- Price changes are announced through the store in advance, and you can cancel before they apply.
Lifetime. When offered, Lifetime is a one-time purchase through the store that gives you Premium for as long as we provide Allheard, without renewals.
Using Allheard fairly
You agree not to:
- break the law, or use Allheard to harm anyone;
- access Allheard by automated means other than the ones we offer, scrape it, or overload it;
- try to get around limits, security or the plan you are on;
- copy, resell or reverse engineer the apps or the service, except where the law allows it;
- upload anything you have no right to share, or anything malicious.
Your data and content
What you log stays yours. You give us permission to store, process and display it only to provide Allheard to you, as described in the privacy policy. That permission ends when you delete your data or your account, except for copies we must keep by law.
Connected services
Garmin Connect, Apple Health, Health Connect, Withings and the other services you connect are provided by other companies under their own terms. We are not responsible for their availability or accuracy, and if one of them changes or ends its service, a connection may stop working.
Changes to Allheard
We improve Allheard continually, and features may change. We aim to keep it available, but cannot promise it will be uninterrupted or free of errors. If we ever stop providing Allheard, we will tell you in advance and give you a way to get your data.
Ending the agreement
You can stop at any time by deleting your account; here is how. We may suspend or close an account that seriously or repeatedly breaks these terms, after a warning where that is reasonable. If we close your account without a good reason related to these terms, any remaining paid period is refunded through the store where possible.
Disclaimers
Except as these terms say, Allheard is provided “as is”. To the extent the law allows, we make no other promises about it. Nothing in these terms limits the rights you have as a consumer that cannot be limited by contract.
Our liability
To the extent the law allows, our total liability to you for any claim related to Allheard is limited to the lesser of the amount you paid us in the 12 months before the claim, or USD 100. We are not liable for indirect or consequential losses, or for decisions you make based on estimates in the app.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
Governing law and disputes
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction.
If you are a consumer living in the EU or the UK, this choice does not take away the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts of that country. You can also use an out-of-court dispute resolution body in your country. (The EU's online dispute resolution platform closed on 20 July 2025.)
Before any of that, please write to hello@allheard.app. Most problems are solved faster that way.
Launch news
If you sign up on this website, we write to you when Allheard launches and send occasional updates about it. You can unsubscribe from any of these emails at any time. The privacy policy explains how we handle your address.
If you downloaded Allheard from the App Store
- These terms are between you and us, not Apple. We, not Apple, are responsible for Allheard and its content.
- You may use Allheard on Apple devices you own or control, as the App Store's Usage Rules allow.
- Apple has no obligation to provide maintenance or support for Allheard.
- If Allheard fails to meet a warranty that applies, you can tell Apple, and Apple will refund the purchase price, if any. Apple has no other warranty obligation for Allheard.
- We, not Apple, are responsible for handling any claims about Allheard, including product liability, legal or regulatory claims, and claims that Allheard infringes someone's intellectual property.
- You confirm that you are not in a country subject to a US government embargo, and are not on a US government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Google Play purchases are also covered by Google Play's terms of service.
Changes to these terms
If we change these terms in a way that matters, we will tell you in the app or by email at least 30 days before the change applies. If you do not agree, you can stop using Allheard and delete your account before then.
Contact
Questions about these terms: hello@allheard.app. Our company details are in the legal notice.