Support
Write to us. A person answers, usually within two working days, in English or Romanian.
- Help with the app or your accounthello@allheard.app
- Your data and your privacyprivacy@allheard.app
- A security issuesecurity@allheard.app
Before you write
My Garmin data hasn't arrived
Open Garmin Connect on your phone and sync your watch. Allheard receives new data moments after that sync.
Something from Apple Health or Health Connect is missing
Check that Allheard may read that type. On iPhone, open the Health app, then your profile, then Apps. On Android, open Health Connect in your phone's settings.
A meal's numbers look wrong
Open the meal and fix the line. Estimates from photos come with a margin, and you can correct any of them whenever you like.
I want to cancel my subscription
Cancel in the App Store or Google Play, where you subscribed. How cancelling works.
I want to delete my account
You can do it in the app or by email. Delete your account explains both, and what is deleted.
I found a security issue
Write to security@allheard.app with what you found and how to reproduce it. Please give us a fair chance to fix it before you publish.
Allheard is not a medical service
Allheard shows what you logged and what your devices measured. It does not diagnose or give medical advice. For questions about your health, talk to a doctor. In an emergency, call your local emergency number.